Privacy Policy

1. Introduction

Life of Faith Bible Church (“we,” “our,” or “the Church”) is a non-denominational church affiliated with RHEMA Bible Church. We are committed to protecting the privacy and security of personal and financial information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard information in connection with our ministries, services, programs, and operations in Kentucky.

2. Information We Collect

a. Personal Information
We may collect personal information such as:

· Name, address, phone number, and email address

· Date of birth (where applicable)

· Family and household information

· Ministry involvement and volunteer participation

b. Financial Information
We may collect and process financial information related to:

· Donations, tithes, and offerings

· Event payments and purchases

· Giving history and contribution records

Important: Sensitive payment information (such as credit/debit card details) is processed securely by third-party providers and is not stored on our internal systems.

c. Other Information

· Event registrations and attendance records

· Communication preferences

· Website and app usage data (via our online platforms)

3. How We Collect Information

We may obtain personal information from the following sources:

· Directly from you when you provide it to us.

· Through our website and online forms.

· From third parties, such as service providers or other organizations, you have authorized to share your information.

4. How We Use Information

We use collected information to:

• Communicate with members, attendees, and visitors
• Manage church membership and ministry participation
• Process donations and issue contribution statements
• Facilitate events, programs, and services
• Maintain internal records and reporting
• Comply with legal, tax, and regulatory requirements

5. How we use tracking tools:

When you visit our website, we gather information such as your computer’s internet address, the browser you are using, and which web pages referred you to our website. We collect this information so that we can analyze the use of our website to improve our services and your experience.

This information is generally obtained by using “cookies.” Cookies are small files that are stored on your computer but do not include any personally identifiable information about you. Cookies help us track your visits to our website and learn more about how you are viewing and using our site.

Your browser and various other services allow you to opt-out of or reject cookies. The “help” function on your browser can provide additional information on this process. Please note that if you choose to reject cookies, some features of our website may not work properly.

This website may provide interactive services, including chatbot and managed chat and session replay technology. By accessing or using any of these features, you agree that we may record and retain a transcript of all communications with you via these interactive tools, and/or may record or recreate your activity while using the website, in order to provide services, enhance your website experience, and for quality and verification purposes. We may work with trusted service providers to analyze, store, and/or use this data on our behalf. Your use or access of any of these tools or of our website is governed by this section, our Terms of Use, and our Privacy Policy.

6. Third-Party Services

We use trusted third-party service providers to support our operations:

• Subsplash – for online content, communication, and donation processing. For more details visit https://trust.subsplash.com.
• Square – for point-of-sale transactions
• Elavon – for credit card processing
• Constant Contact – to manage email communications, marketing campaigns, event registrations, and related data collection.
• EZ Texting – to send informational and ministry-related text communications to users who have voluntarily opted in.
• BreezeChms – as a church management system for maintaining member records and communications.

These providers maintain their own security and privacy standards. We encourage users to review their respective privacy policies for additional details.

7. Financial Data Protection

We take financial data protection seriously and implement the following safeguards:

• All financial transactions are processed through secure, PCI-compliant third-party providers
• We do not store full credit card or banking details on church systems
• Access to financial records is limited to authorized personnel only
• Financial data is handled in accordance with applicable laws and best practices

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal and financial information, including:

• Role-based access to sensitive data
• Secure password and authentication practices
• Use of trusted and secure software systems
• Regular monitoring and data backups
  
  

While we strive to protect information, no system is completely secure. We take reasonable steps to minimize risk and protect data integrity.

9. Information Sharing

We do not sell, rent, or trade personal information. Information may be shared only:

• With trusted service providers as necessary to operate our services
• With church staff or leadership for legitimate ministry purposes
• When required by law, regulation, or legal process

10. Data Retention

We retain personal and financial information only as long as necessary for:

• Ministry and operational purposes
• Legal and tax compliance (including IRS recordkeeping requirements)
• Historical and administrative records

11. Your Privacy Choices

You may:

• Request to review or update your personal information
• Opt out of certain communications
• Request removal from non-essential contact lists
  
  

For purposes of this policy, “essential communications” may include important ministry, administrative, financial, safety, scheduling, or account-related notices that are necessary for participation in church activities or services. “non-essential communications” may include newsletters, promotional messages, event announcements, ministry updates that users may choose to opt out of receiving.

To make a request, please contact the church office using the information below.

12. Children’s Privacy

We are committed to protecting the privacy of children. Personal information collected for children’s ministry activities, registrations, or events is used solely for church-related purposes and is handled with appropriate care. We do not knowingly collect personal information online from children under the age of 13 without parental or guardian involvement.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be communicated as appropriate and reflected by a revised effective date.

14. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact:

Life of Faith Bible Church

14200 Spegal Ln.

Louisville, KY 40299

502-240-0016

info@lofbc.org