// Contents
Part 1: Foundation
Part 2: Gathering Health
// Part 1
Foundation
Who we are and why we do this
This is the theological and philosophical grounding of everything in the Sunday Gathering Handbook. Every Gathering Leader, whatever their role, reads this to understand what they are stepping into. A seasoned leader returns to it when they need to remember why the role carries significant weight.
Section 1
The Sunday Gathering
“And let us consider how to stir up one another to love and good works, not neglecting to meet together, as is the habit of some, but encouraging one another, and all the more as you see the Day drawing near.”
Hebrews 10:24–25
The Sunday Gathering is not an event to attend or a service to execute. It is one of the primary ways the Church becomes visible in the world. When believers gather together to worship Jesus through singing, preaching, prayer, fellowship, confession, communion, baptism, and response, something deeply spiritual is taking place.
You will notice throughout this handbook that we use the term Sunday Gathering rather than “church service.” We do this intentionally because the Church is not an event people attend but the people of God themselves. The Sunday Gathering is the weekly expression of the Church united around the finished work of Christ.
The Sunday Gathering matters because God’s people were never meant to follow Jesus in isolation. Throughout Scripture, we see the people of God regularly gathering to remember His faithfulness, hear His Word, encourage one another, celebrate grace, be sent back into the world on mission, and anticipate the day Jesus will come back.
Week after week, people are being formed by what they see, hear, sing, prioritize, celebrate, and believe. The Sunday Gathering does not merely express our faith; it helps form it. Every song selected, every sermon preached, every prayer offered, and every interaction experienced is teaching people something about God, the Church, and the Christian life. Whether intentionally or unintentionally, gatherings are always shaping people. Because this is true, we must steward the gathering with intentionality and excellence.
At Resonate Church, we do not pursue excellence in our Sunday Gathering to impress people or create performance culture. We pursue excellence because our God is excellent. We believe that preparation is an act of love toward the congregation and toward God. Clear systems serve people well because our God is a God of order, not confusion. Thoughtful environments showcase the hospitality of Christ. Strong leadership helps people engage more fully with Jesus and His Church.
Every Sunday becomes a small glimpse of eternity; a people gathered around Jesus in worship as we anticipate the day we will gather before Him forever. Because the Sunday Gathering carries this kind of weight and responsibility, leadership matters. Healthy gatherings are built through leaders who understand both the spiritual significance of the Church gathering and the practical responsibility of stewarding it well. The purpose of this handbook is to help equip leaders to do exactly that.
Sunday Gathering in the Life of Resonate
Sunday Gathering does not exist independently from the broader discipleship life of a Resonate church. Resonate Owners participate in the life of the church through three environments: Sunday Gathering, Village, and Huddle. All three are predictable patterns meant to be prioritized together.
The Owner Manual describes the Sunday Gathering as intended to challenge and inspire, while Village ensures people belong to a family on mission and Huddle (or Grow Group or DT Group) is the place to repent and believe. Each environment is uniquely designed to help people grow into fully devoted followers of Jesus living as missional believers.
The Gathering therefore carries an important but specific role. It is the weekly moment when the whole church comes together to worship Jesus, hear His Word, encourage one another, celebrate what God is doing, and be sent back into everyday life and mission.
Section 2
Resonate Church Vision & Values
Our Vision
At Resonate Church, we exist to make disciples of Jesus and plant churches in university cities. We believe college campuses are some of the most strategic mission fields in the world. The students reached today become tomorrow’s leaders, pastors, church planters, missionaries, parents, and culture-shapers.
Because of this, we are committed to building healthy local churches that: Proclaim the Gospel clearly, form disciples deeply, develop leaders intentionally, and multiply churches faithfully
Our Sunday Gatherings are not separate from this mission. They help fuel it. Every gathering is an opportunity for people to encounter Jesus, believers to be formed, leaders to be developed, and the Church to be strengthened and sent. Healthy gatherings support healthy discipleship. Healthy discipleship produces healthy leaders. Healthy leaders help plant healthy churches.
To help us remain healthy, the 5 Essentials provide a framework for evaluating and strengthening our gatherings. They help us identify what matters most, maintain alignment across our network, and ensure our gatherings continue supporting the mission of making disciples and planting churches.
The 5 Essentials of Sunday Gathering
Sunday Gatherings at Resonate are not built on preference, personality, or production. They are built on shared values that create healthy, sustainable, and Christ-centered gatherings across every church in our network. Every Gathering Leader is responsible for understanding and upholding these values.
Worship
We worship Jesus through singing, teaching, prayer, fellowship, and the ordinances.
Teams
We have organized, functional teams with clarity and training in each role.
Hospitality
We place a high value on hospitality, reflecting Christ and His kingdom.
Planning
We prayerfully and strategically plan ahead, communicating the Gospel clearly.
Storytelling
We tell stories and celebrate what God is doing in our midst.
These values are not just principles to believe. They are a framework to return to regularly as you evaluate and strengthen your gatherings. When gatherings drift, these essentials bring clarity. When things feel strong, they help you name why.
Section 3
Understanding the 5 Essentials
The 5 Essentials are more than a list of values. They provide a framework for evaluating the health of a Sunday Gathering. Every church, regardless of size, venue, staffing, or season, should be able to ask: Are we worshiping Jesus? Are our teams healthy? Are we welcoming people well? Are we planning intentionally? Are we celebrating what God is doing?
When gatherings feel unclear, these Essentials help identify where the problem exists. When gatherings are thriving, they help explain why. A healthy gathering does not excel in only one or two Essentials. Healthy gatherings pursue all five together.
Essential 1: Worship
We Worship Jesus Through Singing, Teaching, Prayer, Fellowship, and the Ordinances
The Sunday Gathering exists first and foremost to help God’s people worship Jesus. Worship is not limited to music. Throughout Scripture, God’s people respond to Him through singing, prayer, hearing His Word, fellowship, communion, baptism, confession, generosity, and obedience. Because of this, Gathering Leaders must resist the temptation to think of worship as merely the musical or technical portion of the gathering. Every element contributes to helping the church see Jesus clearly and respond faithfully. Here are some examples:
- Singing helps truth move from the mind into the heart.
- Scripture reading allows God to speak through His Word.
- Prayer teaches dependence upon God.
- Communion reminds us of Christ’s sacrifice.
- Baptism celebrates new life in Christ.
- Fellowship reinforces our identity as a church family.
Questions to Ask
- Is Jesus clearly at the center of our gathering?
- Are we creating opportunities for people to respond to God?
- Are we utilizing multiple expressions of worship?
- Do our elements point people toward Christ?
See Also: “The Heart of the Role” (Worship Leader · Gathering Coordinator · Production Leader) · “Stage Presence” ·“Song Selection” · “Environment & Hospitality Design” · “Audio & Sound”
Essential 2: Teams
We Have Organized, Functional Teams
Healthy gatherings require healthy teams. Strong Sunday Gatherings are rarely the result of gifted individuals. More often, they are the result of ordinary people serving faithfully within clear systems. Organization is not opposed to spirituality. It allows people to serve with confidence, clarity, and joy. When roles are unclear, volunteers become frustrated. When systems are inconsistent, leaders become exhausted. Healthy teams have:
- Clear expectations
- Consistent communication
- Appropriate training
- Shared ownership
- Ongoing leadership development
Questions to Ask
- Does every volunteer know their role?
- Are responsibilities clearly defined?
- Are we developing Team Leads and Apprentices?
- Could the gathering function if key leaders were absent?
See Also: “Gathering Leadership” · “Leading & Building Teams” · “Developing Leaders” · “Navigating Hard Conversations”
Essential 3: Hospitality
We Place a High Value on Hospitality
Hospitality is one of the clearest ways the church reflects the character of God. Throughout Scripture, God welcomes people to Himself. The church should reflect that same welcome. Hospitality begins long before a conversation at a Connections Table. It includes every moment a person experiences from the parking lot to the final goodbye. A hospitable gathering removes unnecessary barriers and creates an environment where people can focus on Jesus rather than confusion. When people walk into our venues, they should know:
- Where to go
- What to do
- They are welcomed
- There are clear next steps
Additionally, hospitality looks like a stage and a front of house that is clean, organized, and free of visual clutter; tangled cables, cluttered risers, or a messy platform communicate carelessness before a single word is spoken.
Questions to Ask
- Would a first-time guest know where to go?
- Are we removing unnecessary friction?
- Does our environment communicate welcome?
- Are guests being intentionally engaged?
- Does the stage and front of house look cared for: clean, organized, and free of clutter?
See Also: “Gathering Leadership” · “Environment & Hospitality Design” · “Cleanliness & Hospitality” (Worship Leader · Production Leader)
Essential 4: Planning
We Prayerfully and Strategically Plan Ahead
Healthy gatherings rarely happen by accident. Prayer and planning are not competing values; healthy leaders pursue both. Prayer reminds us that God is ultimately responsible for the work. Planning helps us steward the responsibility He has entrusted to us. Last-minute leadership creates unnecessary stress for volunteers and distractions for the congregation. Thoughtful preparation creates confidence. We should aim for the following every Sunday:
- Align with the sermon
- Prepare volunteers well
- Anticipate challenges
- Build cohesive gatherings
- Create space for creativity and responsiveness
Questions to Ask
- Are we planning proactively or reacting weekly?
- Are volunteers receiving information early?
- Are our gatherings cohesive and intentional?
- Are we preparing spiritually and practically?
See Also: “Weekly Expectations” (Worship Leader · Gathering Coordinator · Production Leader) · “Monthly, Quarterly & Annual Expectations” (Worship Leader · Gathering Coordinator · Production Leader) · “Resonate Resources & Systems”
Essential 5: Storytelling
We Tell Stories and Celebrate What God Is Doing in Our Midst
The church is not organizing events. God is actively at work among His people. One of the responsibilities of Gathering Leadership is helping the church recognize and celebrate that reality. Stories remind us that God is still saving, transforming, healing, sending, and building His Church. Without celebration, churches can slowly become consumers of ministry rather than participants in God’s mission.
Storytelling is not limited to what happens from the stage. A church that debriefs a sermon in small groups, celebrates a graduating student, or dedicates a baby is telling the same story: that God is at work among His people. Corporate testimony and interpersonal storytelling are both legitimate expressions of this Essential; a church strong in one and not the other is not necessarily failing this value, but should ask whether both dimensions are present somewhere in its culture. We should actively be celebrating:
- Lives being changed (repentance)
- Students being discipled
- Leaders being developed
- Churches being planted
- The Gospel advancing
- Life stage milestones (baby dedications, graduations, etc.)
Questions to Ask
- What has God done recently?
- Are stories regularly being shared?
- Are we highlighting baptisms and life change?
- Are we reminding people of God’s faithfulness?
Growth & Critical Mass
Healthy Gatherings should increasingly support the mission of the church to reach and gather more people. The Resonate Playbook describes the Gathering as both wide and deep: the visible front door of the church and a vehicle for deepening discipleship. For this reason, we evaluate both Gathering health and Gathering growth.
We track Sunday Gathering attendance because it provides an important picture of whether our churches are increasingly gathering and reaching people. Attendance alone, however, does not tell us whether a church or Gathering is healthy. Growth without healthy leaders, teams, systems, ownership, and discipleship is difficult to sustain.
As our churches grow, we want them to progress toward and sustain Critical Mass. The Resonate Playbook defines Critical Mass as roughly 120 in average weekly Sunday Gathering attendance, or about 1.2% of the university’s enrollment where that is the larger number. It is the threshold at which a Gathering becomes its own missional force and leaders can shift their energy toward leadership development.
Critical Mass should not be understood as an isolated attendance goal. It is an important indicator that a church is developing the people, leadership, and stability necessary for sustained collegiate mission and multiplication. As attendance grows, leadership depth, serving teams, systems, and ownership should grow with it.
We want growing Gatherings supported by growing leaders.
For how church size and Critical Mass line up with the Volunteer Development Phases, and why they matter for multiplication, see Church Size, Critical Mass & Multiplication in Team Development.
See Also: “Resonate Church Vision & Values” · “Gathering Scorecard” · “What Winning Looks Like” (Worship Leader · Gathering Coordinator · Production Leader)
Section 4
Gathering Leadership
One Gathering, Four Roles
Healthy Sunday Gatherings are not built by one leader. They are built through a unified leadership team with clear roles and shared ownership. At Resonate Church, four primary roles work together to lead the gathering:
- Pastor
- Worship Leader
- Gathering Coordinator
- Production Leader
Each role carries distinct responsibility, but all share the same goal: to create a clear, Christ-centered gathering where people can encounter God and respond in faith.
Shared Responsibility
No role operates in isolation. Every leader is responsible for:
- Upholding the 5 Essentials
- Maintaining unity and alignment
- Contributing to planning and evaluation
- Taking ownership of the health of the entire gathering, not just their area
We do not lead segments. We lead one gathering together.
How These Roles Work Together
Across this handbook you will see the same four words used to describe how the roles fit together: Pastor, Worship Leader, Gathering Coordinator, and Production Leader. This shared language is intentional. Consistent language creates alignment and helps every leader understand how the roles work together.
When these roles are aligned, the gathering feels unified rather than segmented, transitions feel natural rather than forced, teams operate with confidence rather than confusion, and the congregation engages without distraction.
The Gathering Leadership Operating System
This single page explains the entire structure at a glance, so every leader (Pastor, Worship Leader, Gathering Coordinator, and Production Leader) is working from one shared map.
Role Clarity & Responsibilities
The Sunday Gathering is led by a team of leaders with distinct responsibilities and shared ownership. Together, these roles work in partnership to create healthy, Christ-centered gatherings that help people encounter Jesus, engage in worship, and take meaningful next steps in the life of the Church. Refer to the graphic below for an overview of each leadership role and its primary area of responsibility.
Pastor
DIRECTIONProvides overall spiritual leadership and direction for the Sunday Gathering. Ensures the Gospel remains central while developing and supporting Gathering Leadership.
Focus: Spiritual leadership, preaching, and overall alignment
Worship Leader
ENGAGEMENTShapes how the congregation participates in the Sunday Gathering through music, liturgy, and spiritual flow. Directs the In-House teams and helps create a unified, Christ-centered gathering.
Focus: Congregational participation, musical leadership, and service flow
Gathering Coordinator
EXPERIENCEShapes how people experience and move through the gathering environment. Oversees Out-of-House hospitality, first impressions, and the systems that help people take meaningful next steps.
Focus: Clarity, movement, environment, and guest experience
Production Leader
EXECUTIONEnsures the gathering is executed clearly, consistently, and without distraction. Oversees the technical teams and systems that support the Worship Leader and Gathering Coordinator.
Focus: Technical clarity, consistency, and execution
The Resonate Church Network
How the Network Supports Your Local Church
Every local church is supported by the Resonate Church network team, which exists to resource, coach, and support Sunday Gatherings across every Resonate site. You are not building your ministry in isolation, and you are not solving every problem alone. When a question, need, or challenge goes beyond what your local team can resolve, the network team is there to help you steward your Sunday Gathering well.
Sunday Gathering Director
The Sunday Gathering Director oversees equipment, systems, and operational support for Sunday Gatherings across the network. This is your point of contact for gear inventory, repair and replacement needs, and questions about how Sunday Gathering systems function at a network level.
Operations and Processes Manager
The Operations and Processes Manager oversees the broader organizational systems and processes that support Resonate Church as a whole, beyond the Sunday Gathering specifically. This role helps ensure the network team itself runs smoothly so that local churches can be resourced well.
Local Church Organizational Flow Chart
Healthy ministries are built through clear leadership structures and intentional development pathways. This chart illustrates how leadership, Team Leads, and volunteer teams work together to create sustainable ministries that can grow, reproduce, and support future church planting efforts.
- Pastor
- In-HouseWorship Leader
- Band Leader
- Worship Band
- Production Leader
- Lights Leader
- Lights Team
- Lyrics Leader
- Lyrics Team
- Sound Leader
- Sound Team
- Lights Leader
- Band Leader
- Out-of-HouseGathering Coordinator
- Ambiance Leader
- Ambiance Team
- Connections Leader
- Connections Team
- Pipe & Drape Leader
- Pipe & Drape Team
- Van & Trailer
- Ambiance Leader
- Resonate KidsKids Director
- Lead Teacher
- Teachers
- In-HouseWorship Leader
The Organizational Flow Chart should be viewed as a baseline example rather than a rigid structure. Every church has different needs, team sizes, and ministry opportunities, so the exact shape of your teams may vary. What must remain consistent is clear ownership, leadership responsibility, and a defined pathway for developing volunteers into leaders. Healthy ministries are not built by having identical structures; they are built by ensuring every area has clear leadership and intentional development.
The Gathering Leader Covenant
Before any Gathering Leader learns the specifics of their role, they share a common commitment. Whatever your role is, you are first a Christian. You are in a position where people are looking to you to be a model Christian and model leader. With that, this covenant is shared by every Gathering Leader, whatever their role. It is the shared character foundation that holds the whole leadership team together.
A Gathering Leader:
- Walks closely with Jesus
- Leads from humility
- Receives feedback
- Pursues integrity
- Develops others
- Protects unity
- Prioritizes people over programs
The role-specific applications of this covenant follow in each Leadership Bundle’s “The Heart of the Role” (Worship Leader · Gathering Coordinator · Production Leader) and Spiritual Health sections (Worship Leader · Gathering Coordinator · Production Leader).
Practical Alignment Rhythms (see “Weekly Expectations” in each Bundle: Worship Leader · Gathering Coordinator · Production Leader)
The covenant establishes who we are as leaders. These rhythms establish how we work together as leaders.
Weekly
- Evaluate the previous gathering honestly
- Align on upcoming service flow
- Identify and solve problems early
Ongoing
- Communicate openly and quickly
- Address tension directly, not passively
- Support one another publicly and privately
In-House & Out-of-House Teams
One of the primary responsibilities of Gathering Leadership is understanding the distinction between In-House and Out-of-House teams. While both exist to support the same Sunday Gathering, they focus on different aspects of the congregation’s experience.
One Sunday Gathering · Two kinds of teams
Out-of-House · Before, during & after
Led by the Gathering Coordinator
Out-of-House teams are responsible for everything people experience before, during, and after the formal gathering that helps create clarity, hospitality, and connection. These teams are led by the Gathering Coordinator and they are responsible for their health, development, systems, and leadership.
Connections Team
The Connections Team helps people take meaningful next steps toward community and spiritual growth. They welcome guests, answer questions, facilitate follow-up, and help people move from attendance toward deeper involvement in the life of the church.
Ambiance Team
The Ambiance Team helps create a welcoming and comfortable environment where guests feel valued and cared for. Through hospitality, refreshments, visual presentation, and attention to detail, they help communicate that people are wanted and expected.
Pipe & Drape Team
The Pipe & Drape Team transforms temporary or multi-use spaces into environments that feel intentional, clear, and distraction-free. Through setup, teardown, staging, and environmental design, they help create spaces that support the mission and message of the church.
Additional Teams
Some churches may benefit from creating additional Out-of-House teams as their ministry grows. These teams should always support the same goal: removing barriers, creating clarity, and helping people take meaningful steps toward Jesus and His Church.
In-House · Inside the gathering
Led by the Worship Leader
In-House teams are responsible for everything that directly supports what happens inside the gathering itself. These teams help create clarity, engagement, and participation through worship, production, and communication.
Worship Band
The Worship Band is responsible for leading the congregation in the worship of Jesus through musical excellence, and liturgy. Their role is not performance but participation, helping the church sing clearly, confidently, and together.
Production teamsoverseen by the Production Leader, where there is one
Sound Team
The Sound Team ensures that music, liturgy, Scripture, announcements, and preaching can be heard clearly throughout the gathering. Their role is to remove technical distractions and support engagement through excellent audio.
Lyrics Team
The Lyrics Team visually supports the gathering by presenting song lyrics, Scripture, announcements, and sermon notes with accuracy and timing. Their role helps reinforce and communicate biblical truth clearly.
Lights Team
The Lights Team uses lighting and visual elements to support the atmosphere of the gathering. Their goal is not entertainment but helping create an environment that supports worship and minimizes distraction.
In churches that have a Production Leader, the Production Leader more directly oversees the technical production teams (Sound, Lights, and Lyrics), while the Worship Leader remains responsible for the overall direction and health of the In-House ministry.
The Role of the Production Leader
The Production Leader oversees the technical execution of the gathering by developing Sound, Lyrics, and Lights teams, maintaining equipment and systems, troubleshooting technical challenges, and ensuring consistency across all production environments.
Their role is not just to run technology. It is to remove distractions, create clarity, and build reliable systems that help people engage with Jesus and His Church. When production is healthy, most people never notice it. They experience a gathering that feels clear, seamless, and trustworthy.
A Sunday at a Glance
Every church sets its own clock times in Planning Center: In-House Call Time, Out-of-House Call Time, Rehearsal, Pre-Service Prayer, and Service Flow Run Through. The order of the day is the same everywhere. Here is what each team is doing at each stage. Select a team to open its full Sunday Responsibilities.
- 1
Load-In & Prayer
Before setup begins
- Gathering LeadersArrive early and spiritually prepared. Gather the team to pray before the trailer is unloaded.
- Van & TrailerConfirm the van and trailer are ready, then unload carefully.
- 2
Call Time & Setup
In-House Call Time · Out-of-House Call Time
- Every teamArrive at your scheduled Call Time, ready to serve.
- Gathering LeadersDirect teams clearly and test every element before doors open.
- SoundHelp set up and test your assigned channels before rehearsal.
- LightsSet up and patch lighting gear.
- LyricsConfirm slides are accurate and formatted correctly.
- Worship BandHelp set up; come knowing your arrangement, key, and structure.
- Pipe & DrapeSet up uprights, crossbars, and drape according to the plan.
- AmbianceSet up hospitality stations, refreshments, and first-time gifts.
- 3
Rehearsal
Rehearsal time in Planning Center
- Gathering LeadersStart and end on time. Rehearse key transitions, not just songs.
- Worship BandRehearse fully, working out problem areas.
- SoundDial in the mix with the band.
- LightsConfirm cues and positions.
- LyricsVerify lyrics accuracy and timing.
- 4
Pre-Service Prayer & Run Through
No later than 15 minutes before the Gathering
- Gathering LeadersPray together, then lead the Pre-Service Run Through: the flow, transitions, and who does what.
- In-House teamsJoin the Run Through and confirm cues, positions, and slides.
- Out-of-House teamsConfirm every Out-of-House area is fully set and ready.
- 5
Doors Open
Before the Gathering begins
- ConnectionsNever let someone enter unnoticed. Prioritize first-time guests and help people from parking lot to seat.
- AmbianceConfirm the space looks and feels prepared, not rushed.
- Pipe & DrapeConfirm the space is clear, distraction-free, and structurally safe.
- 6
The Gathering
Service start time
- Gathering LeadersLead and participate. Stay engaged in the full service, not just your area.
- Worship BandPlay and sing with engagement; follow the Worship Leader through transitions and dynamics.
- SoundRun a clear, balanced mix and stay attentive to the room.
- LightsRun cues and keep faces on the platform clearly visible.
- LyricsStay one step ahead: advance slides before the lyric is sung.
- ConnectionsLook for people alone and create clear next steps.
- AmbianceRestock, tidy, and notice what needs attention.
- 7
Teardown & Load-Out
After the Gathering
- Gathering LeadersOversee teardown. Thank and encourage volunteers before they leave.
- Every teamHelp with teardown and store gear properly, leaving the space as clean as you found it, or cleaner.
- Van & TrailerLoad carefully, keep the trailer organized, and return the van and trailer clean.
- 8
Closing Prayer
Before everyone heads out
- Every teamClose the day in prayer together.
Common Language
A shared vocabulary keeps communication clear across every team and every church in the Resonate network. When everyone uses the same words for the same spaces, roles, and moments, instructions are faster to give, easier to follow, and less likely to be misunderstood: especially for new volunteers stepping into a team for the first time.
Spaces & Locations
Front of House (FOH)
The area, typically at the back or side of the room, where sound is mixed, lighting is adjusted, and ProPresenter is housed.
Stage / Platform
The elevated area where the Worship Band, vocalists, and speaking leaders are positioned during the gathering. "Platform" and "stage" are used interchangeably throughout this handbook.
Back of House
The spaces not visible to the congregation- storage, backstage walkways, equipment closets. Where much of the Production Leader's most important preparation happens, unseen.
Roles & Process
Call Time
The time a team member is expected to arrive, ready to serve. Distinct from Rehearsal or Service start time. Planning Center should always list Call Time separately for In-House and Out-of-House teams (unless they both arrive at the same time).
Timestamp
A specific time marker built into the Planning Center service plan indicating when a given element should begin, used to keep the gathering on pace. All three Gathering Leadership roles rely on accurate timestamps to stay aligned throughout the service.
Load-In / Load-Out
The process of bringing equipment into the gathering space and setting it up (load-in), and packing it away afterward (load-out). Applies to both weekly gear and van/trailer transport.
Set Up / Teardown
The physical setup of the gathering space before the service (set) and the breakdown of that same space afterward (teardown). Often used alongside Load-In/Load-Out but refers specifically to the room, not the vehicle.
Pre-Service Run Through
A final walk-through of the service flow immediately before the gathering begins, distinct from full Rehearsal earlier in the week. The following roles should be present during this Run Through: Pastor, Worship Leader, Gathering Coordinator, Production Leader, and all In-House teams.
Gathering Plan
The complete Planning Center service plan for a given Sunday, including songs, transitions, Scripture, announcements, and all relevant service notes. Owned by the Worship Leader and the Pastor.
For every term used across the teams, alphabetized and defined, see the “Master Production Glossary”.
// Part 2
Gathering Health
How we know whether our gatherings are healthy
The 5 Essentials describe a healthy Sunday Gathering. The Gathering Scorecard is how every church checks in against them, turns what it learns into action steps, and asks for help when it needs it.
Section 5
Gathering Scorecard
A simple system for Gathering Teams to reflect together, name what needs attention, and track the health of the Gathering over time.
Where This Lives
The Sunday Gathering Scorecard and church dashboards are housed at resonate.net/gathering-scorecard ↗ so Gathering Teams have one consistent place to access these tools.
These resources are password protected. Ask your Gathering Leader or the Sunday Gathering Director for the password.
From there, select your church to access its Gathering Health Dashboard, submit a Scorecard, review current health and trends, and follow up on action steps.
Vision & Purpose
We created the Sunday Gathering Scorecard and Dashboard to give every church in the network one simple, consistent way to evaluate the health of its Gathering.
This isn’t about grading a Sunday or adding administrative weight. It’s a system to help Gathering Teams slow down, reflect together, celebrate what’s working, name what needs attention, and take meaningful action.
Over time, the Dashboard turns those regular reflections into a clearer picture of Gathering health, helping both the local church and the network make better decisions about where to invest, develop, and support.
Why Use It
Built to resource your team
- Effectiveness. Creates a consistent rhythm for evaluating whether our Gatherings are accomplishing what we intend them to accomplish.
- Impact. Helps teams move beyond simply executing another Sunday by identifying strengths, areas for growth, and meaningful next steps.
- Efficiency. Brings Gathering health, attendance trends, action steps, and Scorecard history into one place rather than requiring teams to track information across multiple systems.
- Convenience. The Scorecard is designed to take only a few minutes as a team, while the Dashboard automatically organizes the information into something useful over time.
What It Is
A tool for development, not performance review
The Scorecard is a reflection and development tool, not a performance review.
A low score doesn’t mean a team failed, and a high score doesn’t mean there’s nothing left to develop. The value comes from honestly naming reality and using that information to become healthier and more effective over time.
The Dashboard isn’t meant to replace conversations either. It exists to inform better conversations between Gathering Leaders, pastors, and network support.
The Scorecard
Five Essentials, reflected on together
Following the Sunday Gathering, the Gathering Team reflects together on the health of the Gathering through the 5 Essentials: Worship, Teams, Hospitality, Planning, and Storytelling.
Each Essential includes reflection questions designed to help the team evaluate what happened, recognize wins, and identify areas that need attention. Each is rated Needs Attention, Developing, or Healthy, with room for a quick note.
The Scorecard also provides space to record action steps, identify gear, equipment, or supply needs, and request network support when needed. The full form is below, with each Essential’s reflection question as it appears on the form.
| Section | What it asks |
|---|---|
| Church Information | Church, Check-In Date, and People in the Room |
| Worship | Did our Gathering help people clearly see and respond to Jesus? Did the elements of the Gathering work together without unnecessary distraction? |
| Teams | Were our teams adequately staffed, prepared, and able to serve their roles well? Are we caring for and developing our volunteers? |
| Hospitality | Were people intentionally noticed, welcomed, and helped to know where to go and what to do next? |
| Planning | Were we prepared early enough to serve Sunday well? Are upcoming Gatherings being planned and communicated with clarity? |
| Storytelling | Are we actively noticing God at work through our Gathering, our people, and our teams? When practiced, did our ordinances clearly celebrate the gospel and God’s work among His people? |
| Operational Check | Follow-ups on gear, equipment and supplies (anything broken, worn, missing, or needing restock), the venue and environment, the van and trailer, and systems and technology |
| Celebrate & Address | What went well last Sunday? and What needs to be addressed from last Sunday? |
| Role Shoutouts | Gathering Leader shoutouts |
| Volunteer Development | Who you are actively developing, and their next steps |
| Action Steps | Up to eight actions, each with an owner and a due date |
| Outside Support | Whether you need support from beyond your church, and the details |
The Dashboard
Health over time, not just one Sunday
Each church has its own Gathering Health Dashboard. Scorecard submissions feed into the Dashboard so teams can see health over time rather than evaluating a Gathering based on a single Sunday. The Dashboard provides a snapshot of:
- Current Gathering Health: a quick picture of overall health, current strengths, and areas for growth.
- 5 Essentials Health: tracks the health of Worship, Teams, Hospitality, Planning, and Storytelling based on recent Scorecards.
- Attendance Trends: shows attendance direction over time while allowing unusual Sundays to be excluded from trend calculations when appropriate.
- Action Steps: keeps identified next steps visible so reflection leads to action.
- Recent Scorecards: allows teams to look back at recent submissions and recognize patterns over time.
The Dashboard intentionally holds Gathering health and attendance trends side by side. Five Essentials health helps us understand the quality and health of the Gathering; attendance and trend data help us understand whether the Gathering is increasingly reaching and gathering people. We evaluate both together over time, so that neither health nor attendance is treated as sufficient on its own, and so leaders can see whether internal health is increasingly supporting the church’s ability to reach and gather more people (see Growth & Critical Mass).
How To Use It
Five steps to build the rhythm
- Gather your team. Complete the Scorecard together in your weekly or biweekly Gathering Leadership Meetings. The goal is conversation and shared reflection, not just filling out a form.
- Reflect honestly. Use the questions and scoring to describe the Gathering as accurately as possible. Avoid inflating or lowering scores based on how the Sunday simply “felt.”
- Identify action. When something needs attention, create a clear action step. Reflection is most valuable when it leads to development.
- Use the Dashboard. Return to your church Dashboard regularly to look for patterns in Gathering health, attendance, strengths, and areas of growth.
- Ask for help when needed. If something would benefit from network support, indicate that on the Scorecard so the appropriate follow-up can happen. Network staff will automatically be notified of the need and will respond within 24 hours.
Recommended Rhythm
Consistency is where the value lives
The greatest value comes from consistency over time.
Complete the Scorecard at the established Gathering Team rhythm rather than only when a Sunday goes particularly well or poorly. As more Scorecards are submitted, the Dashboard becomes a more useful representation of the church’s Gathering health.
Use the Dashboard during regular conversations between the Pastor, Gathering Coordinator, Worship Leader, and Production Leader (if applicable) to celebrate progress, address areas of concern, and determine next steps.
How Scores Work
Every rating becomes a number:
| Rating | Score |
|---|---|
| Needs Attention | 1 |
| Developing | 2 |
| Healthy | 3 |
- Overall Health for a single Scorecard is the average of its five Essential scores.
- Essential Health is each Essential’s average across your church’s Scorecards from the last three months. This is why one Scorecard doesn’t completely determine your Dashboard health.
- Current Overall Health is the average of your five Essential Health scores. Your Strength is your highest-scoring Essential, and your Growth Area is your lowest.
- Averages turn back into labels the same way everywhere: 2.5 and above is Healthy, 1.5 and above is Developing, and anything lower is Needs Attention.
The Gathering Scorecard and each Bundle’s Self-Audit Rubric measure different things. The Scorecard is a team reflection on the Gathering itself, on a 1 to 3 scale. The Self-Audit is a personal reflection on your own leadership in your role, on a 1 to 4 scale. See What Winning Looks Like in the Worship Leader, Gathering Coordinator, or Production Leader Bundle.
Action Steps & Attendance
- Every action step starts as Not Started and moves to In Progress, Complete, or No Longer Needed. Open actions stay on your Dashboard from one Scorecard to the next until they are closed.
- To update an action, open its Update Action link on your Dashboard. Everything is already filled in, so you only change what’s new: status, owner, due date, or notes.
- Attendance is counted every Sunday and recorded in Planning Center Headcounts (see Resonate Resources & Systems). It syncs to your Dashboard every night, and your trend compares your eight most recent Gatherings with the eight before that. On the 1st of each month, your church receives an attendance summary by email.
- To exclude an unusual Sunday from your trend, use your church’s Attendance Adjustment link. The network also watches for churches whose overall health drops below 2.0, whose attendance is down more than 10%, or who have three or more open action steps, so it can check in and come alongside.
FAQs
Is this grading our Sunday Gathering?
No. The Scorecard is designed to create honest reflection and development. Scores help identify patterns over time; they are not grades for a team or individual.
Who should complete the Scorecard?
The Scorecard should be completed collaboratively by the appropriate Gathering Leaders rather than representing only one person’s perspective.
What happens after we submit a Scorecard?
Your submission contributes to the health information displayed on your church’s Dashboard. Action steps and other follow-up information are also captured so they can be addressed.
Why doesn’t one Scorecard completely determine our Dashboard health?
The Dashboard is designed to show health over time, not simply the result of one Sunday. Recent Scorecards work together to provide a more stable picture of Gathering health.
What if we had an unusual attendance Sunday?
Attendance outliers can be excluded from trend calculations when circumstances make the attendance number unrepresentative: a holiday, school break, combined Gathering, severe weather, or another unusual circumstance. The attendance record remains intact; it simply doesn’t influence the trend.
What should become an action step?
Create an action step when something identified during reflection requires a specific follow-up. Keep action steps clear, actionable, and assigned when possible.
What if we need help from the network?
Indicate that you would like network support on the Scorecard. This allows the need to be surfaced for follow-up rather than relying on the local team to remember to reach out separately.
Who can see our Dashboard?
Your church Dashboard gives your Gathering Team a shared view of its Gathering health while also helping network leadership understand where churches may need development or support.